How Thunes Helped nsave Quadruple Payout Volumes in Less Than Two Months

Overview

nsave is on a mission to democratise safe and secure financial services for all.

It provides individuals from emerging markets with secure international USD accounts, enabling access to international transfers, ACH, US stocks and ETFs, and fast, cost-effective local payouts.

Designed for customers who are often excluded from traditional financial services, nsave’s platform bridges the gap between global markets and underbanked populations, empowering users to send, receive, and manage money with confidence.

To meet the growing demands of its global customer base, nsave began a collaboration with Thunes, the Smart Superhighway to move money around the world.

In less than two months since going live, the collaboration delivered remarkable results: a fourfold increase in payout volumes and over 50% faster payment processing times, unlocking faster, more affordable transfers to key markets.

The Challenge

nsave’s mission to make secure financial services more accessible came with two primary hurdles:

• Enabling global transfers in local currencies at scale, particularly into regions where financial infrastructure is fragmented

• Providing reliable and cost-effective payouts to price-sensitive customers, and increasing accessibility for customers who lack access to conventional banking

These challenges were particularly acute in high-demand remittance corridors such as Bangladesh, Pakistan, and Egypt. Without a partner with the right reach, pricing, and reliability, nsave risked being unable to fully serve these critical markets.

The Solution

Thunes offered exactly what nsave needed: unmatched geographic coverage, speed, and cost efficiency in real-time cross-border payments.

By integrating with Thunes’ Direct Global Network, which allows Members to make payments in real-time in over 130 countries and more than 80 currencies, nsave was able to deliver fast, affordable payouts directly to mobile wallets and local bank accounts, bypassing inefficiencies in traditional payment systems.

The integration also unlocked access to local payment rails and government incentives, further increasing value for end-users.

Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different local and alternative payment methods.

With Thunes providing competitive FX rates and a streamlined international payment infrastructure, nsave could offer affordable transfers even in markets with challenging financial ecosystems.

The Impact

The results were immediate and substantial. In the first two months after the integration, nsave saw a 4× increase in payout volumes and payment processing times improved by more than 50%, enabling near-instant transfers for many users.

This transformation was revolutionary for existing nsave users and also opened the door to new customer segments.

Freelancers and remote workers could now receive international payments directly and instantly in their local currency, while diaspora communities benefited from faster, cheaper remittances to support family and friends back home.

Experiencing real-time payouts for the first time was a real ‘wow moment’ for users, alongside the benefits of market-leading exchange rates and simplified transfer processes.

A Collaboration Built on Alignment

Thunes’ proactive, solutions-driven approach resonated strongly with nsave’s operational culture. The shared commitment to reaching underbanked populations and expanding access to financial services ensured the collaboration one worked at both a strategic and technical level.

Emanuel Grenier-Benoit, Head of Operations at nsave, said: “Thunes has been an exceptional partner: supportive, proactive, and always forward-thinking.

“Their infrastructure has been pivotal in scaling our cross-border capabilities. From day one, they’ve worked alongside us to understand our customer needs, particularly in markets where payments are notoriously difficult.

“The combination of their extensive Direct Global Network, competitive pricing, and speed has allowed us to offer a service that our customers rely on and truly value.

“This partnership has transformed how quickly and effectively we can deliver funds, and that has a direct, tangible impact on the lives of the people we serve.”

Looking Ahead

nsave and Thunes share a vision of accessible global payments for all, where moving money across borders is as seamless and affordable as making a local payment. Their shared mission is to enable more migrant workers, small businesses, and underbanked populations to participate fully in the global economy.

Nsave plans to extend the reach of its solutions using Thunes’ proprietary Network. By combining nsave’s customer-focused platform with Thunes’ robust payment infrastructure, the collaboration is setting a new standard for how financial services can serve emerging markets: fast, affordable, and built for real life.