Thunes Network Partner Terms

These Thunes Network Partner Terms (Network Terms) form part of your Agreement with Thunes and form part of a binding contract between you and Thunes. They are supplemental to the Terms and apply every time you enable or use a Payment Method. You may not use any Payment Method or other services provided by our Network Partners unless you agree to these Network Terms. To be clear, these Network Terms do not affect either Party’s rights and/or obligations set out in the Terms, unless there is a specific conflict in which case, the Network Terms will prevail in respect of your use of a Payment Method.

1. Scope and Applicability
   These Network Terms apply to all Payment Methods made available to you. By enabling or accepting a Payment Method, you agree to these Network Terms and to comply with the applicable Network Rules.
   Capitalized terms are defined here https://www.thunes.com/legal-definitions/.
2. Enabling and Using Payment Methods
   Availability of Payment Methods depends on your region, account type, and eligibility. You are solely responsible for enabling appropriate Payment Methods and for ensuring compliance with Network Rules. You must regularly review and comply with any updates to Network Rules.
3. Integration and Redirect Requirements
   For Payment Methods requiring End Customer redirection to external sites, you must (i) clearly display the final redirect URL and TLS certificate; and (ii) perform a full-page redirect—embedding via iframe is strictly prohibited. You may only use Network Partner branding (e.g., logos) in accordance with Network Rules.
4. Transaction Flow and Mandates
   1. You are responsible for initiating transactions, ensuring relevant End Customer consent, and complying with applicable Payment Method procedures and/or Network Rules. For recurring transactions, you must obtain the requisite End Customer authorisation and provide notice as required by the relevant Network Rules.
   2. You represent and warrant that you will ensure the legality, completeness and validity of instructions given by you or on your behalf to us or to a Network Partner. You will be liable for all such instructions and will hold us and each Network Partner harmless against any Losses relating to actions of a Network Partner that are taken in accordance with your instructions.
   3. Where you register for or otherwise use any Payment Method, you acknowledge and agree that: the relevant Network Partner may settle funds to us in respect of any Transaction submitted by us on your behalf to such Network Partner; such Network Partner may be discharged from its obligation to settle funds once it has done so; no Network Partner shall be responsible for any of your goods, services, actions or omissions; a Network Partner may not make any representations or warranties of any kind, express or implied, to you.
5. Fees, Payouts, and Refunds 
   We charge transaction fees based on the Payment Method used and as included in your Order Document. Settlement timelines vary by Payment Method and may be delayed by the Network Partner. Refunds must be processed via the original Payment Method. Some Payment Methods support only full Refunds or no Refunds at all. You are responsible for Refund compliance.
6. Disputes and Chargebacks
   You acknowledge that certain Payment Methods do not support chargebacks. You are liable for and hold us and each Network Partner harmless against any Dispute. Where chargebacks are available, you must provide required evidence (e.g., delivery confirmation, authorisation records) in a timely manner. Repeated or unresolved Disputes may result in suspension or termination of the Payment Method.
7. Compliance and Restrictions
   You must not use Payment Methods for prohibited transactions under the Agreement, Network Rules or Applicable Laws.
8. Suspension and Termination 
   Without prejudice to any of our rights in the Terms, we or the Network Partner may suspend or terminate your access to any Payment Method: (i) upon breach of these Network Terms or any Network Rule; (ii) due to excessive fraud, disputes, or other circumstances which, in our or Network Partner’s sole discretion, give rise to a significant increase in our or Network Partner’s risk profile; or (iii) at a Network Partner’s request. We may remove or replace a Payment Method at our discretion, with reasonable notice where practicable.
9. Data and Privacy
   You must provide all required notices to and obtain all necessary consents from your End Customers for the collection, use, and sharing of their data (including Personal Data) with us and with Network Partners. We and the Network Partners may process Transaction Data and Customer and End Customer information to comply with legal obligations, fraud detection, and Dispute resolution.
10. Intellectual Property
    All rights in Network Partner marks and branding remain with the Network Partner. Upon suspension or termination of your use of a Payment Method, you must immediately cease use of its branding.
11. Liability and Indemnity
    You are liable for all Losses arising from your use of Payment Methods. You agree to indemnify and hold harmless us and the Network Partner from any claims, damages, or costs resulting from your breach of these Network Terms, the Network Rules and/or your use of a Payment Method.
12. Changes to Terms We may supplement these Network Terms from time to time where new Payment Methods are offered or existing Payment Methods removed or amended. As Payment Methods are controlled by our Network Partners, these Network Terms are subject to change and may be unilaterally modified by us at any time. Any such variation will be effective on the date of posting on our Website or as otherwise notified to you (including via email or your Thunes Account). It is your responsibility to periodically review the Network Terms and relevant Network Rules to ensure that you are aware of, and comply with, the applicable requirements from time to time.