Thunes Receives Honorary Mention at CX Asia Excellence Awards for Best Customer Experience Team
Singapore, December 5 – Thunes, the Smart Superhighway to move money around the world, is proud to announce that it has received an Honorary Mention at the 10th annual CX Asia Excellence Awards in the category of Best Customer Experience Team. This esteemed recognition highlights our commitment to delivering an unparalleled customer experience to Members of Thunes’ Direct Global Network. The award positions Thunes as the leader in Quality of Service in the global payments industry.
The CX Asia Excellence Awards are Asia’s top recognition for exceptional customer experience achievements. Celebrating its 10th anniversary this year, the Awards attracted over 180 submissions across 12 categories, from which the judges selected the most outstanding contributors. Thunes joins other notable companies such as Grab, Singtel, Standard Chartered and DHL in being recognized for elevating the Customer Experience landscape across the region.
“At Thunes, excellence in serving Members of our Direct Global Network is our driving force. This recognition is a testament to our team’s unwavering dedication. Our proprietary Network, together with our SmartX Treasury System and Fortress Compliance Platform, provides our Members with instant, transparent, and dependable cross-border payment capabilities. By complementing this with an outstanding customer experience, we deliver an unparalleled Quality of Service to Members of our Network.”
Babul Balakrishnan, Thunes’ Head of Customer Experience
“Our unwavering commitment to an exceptional customer experience sets us apart in the industry. The CX Asia Excellence Awards reinforces our position at the forefront of Quality of Service, and we are honored to be acknowledged as a leader in this field. We will continue to innovate and excel to meet and exceed the expectations of Members of our Direct Global Network.”
Chloe Mayenobe, President and COO of Thunes
Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. By connecting directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, Thunes ensures unrivaled speed, control, visibility, protection, and cost efficiencies for its Network Members.
Contact:
Flo Holt, Headland, fholt@headlandconsultancy.com
Mathieu Limousi, Chief Marketing Officer, Thunes, mathieu.limousi@thunes.com
About Thunes:
Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies. Thunes’ Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more. Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the Network receive unrivaled speed, control, visibility, protection, and cost efficiencies when making real-time payments, globally. Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Headquartered in Singapore, Thunes has offices in 14 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai. For more information, visit: https://www.thunes.com/
